Ethernet to 2 RS232

[ve6aq]

I cannot connect to the device. I connect it on to my switch and ping 192.168.0.35 and nothing. I have reset the device by shorting out pins on J15 as per instructions.

I have connected the device directly to my computer with a cross cable but nothing.
The power red light is on (12v) and one yellow light on the cat5 connector.  I cannot ping the device on this setup.

I have looked on my router and it is not on there.
What else can I do?
Denis

[admin]

Hi Denis,

If you attempted the hardware reset of the ESL and are still unable to ping the unit then I would suggest opening a ticket with our Support Desk (http://lavalink.com/helpdesk/) and they will be able to walk you through the RMA procedure.

- LAVA Support

[ve6aq]

You can close this inquiry.  I have return the unit to the original owner.
Tnx for the help

denis