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+--- Thread: Ethernet to 2 RS232 (/showthread.php?tid=51558)
Ethernet to 2 RS232 - ve6aq - 02-28-2018
I cannot connect to the device. I connect it on to my switch and ping 192.168.0.35 and nothing. I have reset the device by shorting out pins on J15 as per instructions.
I have connected the device directly to my computer with a cross cable but nothing.
The power red light is on (12v) and one yellow light on the cat5 connector. I cannot ping the device on this setup.
I have looked on my router and it is not on there.
What else can I do?
Denis
RE: Ethernet to 2 RS232 - admin - 03-21-2018
Hi Denis,
If you attempted the hardware reset of the ESL and are still unable to ping the unit then I would suggest opening a ticket with our Support Desk (http://lavalink.com/helpdesk/) and they will be able to walk you through the RMA procedure.
- LAVA Support
RE: Ethernet to 2 RS232 - ve6aq - 03-21-2018
You can close this inquiry. I have return the unit to the original owner.
Tnx for the help
denis