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The Static IP Address of our Headquarters is changing
11-14-2011, 07:58 PM,
Post: #1
The Static IP Address of our Headquarters is changing
Issue:
The Static IP of a franchise headquarters is changing, is there any configuration that is needed to allow the ST (Store) Plus to contact the HQ (Headquarters) Plus?

Resolution:
Since ST Plus devices are responsible for contacting the HQ Plus, every ST Plus will need to be reconfigured and made aware of the IP Address change.

Note: It is possible that this can be done remotely through the HQ Basic interface, avoiding the need to travel to every single franchise location.

Applies to:
HQ/ST Units
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